A few of the questions I get asked most often, answered honestly.
I am a qualified plumber and I take great pride in my work. I only undertake jobs when I know I have the skills and experience to do them well, and I will be pleased to provide references if required.
No, I do not. I appreciate that my customers like to know exactly what they will be paying, particularly for larger jobs. In most instances I will visit you first to accurately assess the job, and send you a detailed quotation. Sometimes with small jobs this is not practical, but I will give you a price before I start work.
I always send you a quotation, or agree a price if it is a small job, before carrying out the work. I charge a very fair price for a professional job. Call me for more details.
Sometimes I come across an unforeseen problem once I have started, for example damp plaster walls underneath old tiling. Usually I can resolve these problems, but it can involve extra cost to you. I will always contact you for your authorisation before I carry out any additional work.
I am happy to use your own materials. For larger jobs, I prefer to obtain the materials myself, so I have everything to hand and everything is suitable. My suppliers give me a good deal, which is reflected in my quotations.
Absolutely not. I pride myself on my reliability. I will arrange a mutually convenient time to call, and I will be there when I say I will.
If I have visited you in advance to assess the job, I will not waste time disappearing halfway through. Many of my customers find it helps to send me a few details in advance so I can come fully prepared.
Give me a call or send a message, and I will be happy to talk it through.